Purchases through FirebirdSQL shop generate commissions that fund open source Firebird development.

Firebird Recovery Service (Vendor: IBSurgeon)

IBSurgeon provides professional database recovery services for heavily corrupted Firebird databases. When the FirstAID automated recovery tool cannot show or recover data from your corrupted database, or when you encounter problems with nbackup, or when dealing with very large databases, IBSurgeon's manual recovery service becomes the essential solution.

Before Purchasing Recovery Service

1. Don't panic. Carefully check your server, your test server/computer, your backup locations, your colleagues's computers for the old good copies of the production database.
2. Make a copy of your database. It is necessary to have an original copy of database for multiple iterations of recovery. Keep copy on another computer.
3. Try to open your corrupted database with FirstAID tool, run check and preview data (it does not require license). FirstAID can be cheaper and faster alternative than manual recovery service.
4. Try to compress database with zip, 7z, or rar. The idea of this step is to verify that database file was not filled with zeroes and still consists information. If compressed database will be become like 1000 times less than the original file, the database is filled with zeroes, and cannot be recovered.
5. Consider price of the service and cost of manual recovery, may be it will be cheaper to re-insert data.

When You Need Recovery Service

Professional recovery services are required when:

• IBSurgeon FirstAID tool cannot display or recover data from your corrupted database.
• You experience problems with nbackup operations.
• Your database is very large.
• Multiple tables are corrupted simultaneously.
• System areas of the database are damaged.
• Record-level corruption requires manual intervention.

Remote Desktop Recovery Access for The Service 

For remote desktop recovery, IBSurgeon specialists connect directly to the customer's computer system to perform investigation and recovery work remotely. This option allows for faster response times and eliminates the need to transfer large database files.

Service Experience and Expertise

IBSurgeon's recovery service is backed by extensive experience, having completed more than 3000 successful database recoveries since 2002. This wealth of experience enables the team to handle diverse corruption scenarios and provide accurate pricing estimates based on corruption complexity.

How to proceed

1. Purchase service, in the order provide your contact information, including phone number with country code, await contact in the next 1-12 hours (depends on time zone, we are at GMT+1).
2. Prepare remote access to the computer with Windows with enough free space space (3x database size), which will be used or recovery.

Remember that purchasing services and products in Firebird SQL shop directly funds the development of free open source Firebird SQL.